# Tech Support: Error Unknown

Summer DB entity ID: 0f60bd2f\-8f0e\-4efb\-b7b0\-3ed00f45a267

Steam App ID: 781480

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family\. You are part of our exciting new program allowing technical support specialists to work directly from home\. Your new Spectrum system will connect you directly with our customers through the Support Desk\.”    Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer\. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain\. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot\.    While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down\. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? Key features    Engage customers and colleagues through a novel procedural dialogue system    Choose how to approach each situation in a sandbox computer environment    Decide who to side with and unlock new gameplay     Discover more than 20 major and minor endings    Mouse\-only controls make the game accessible for all

## Game information

- Type: game

- Developer: Dragon Slumber

- Publisher: Iceberg Interactive

- Release date: Feb 27, 2019

- Coming soon: false

- Free to play: false

- Parent Steam app: Not collected

- Genres: Adventure, Casual, Indie, Simulation

- Categories: Single\-player, Steam Achievements, Steam Trading Cards, Steam Cloud, Family Sharing

- Platforms: windows, mac, linux

- Website: Not collected

- Screenshots: https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_c14ccbc42dc79f1e5b8e3e95ba8c15e1b91f039a\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_03cc4a4edbe1cb3dfadeaa2336b6494658b4f67c\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_374a82b8042722469e57c0930711a6a74031bf8a\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_54fe148c48bd0bb92382c306de5124c7a7e0aefe\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_8579789fd45a67aac225c4ac6605ed9843563e78\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_73ea4f20fcbcb6aacd12597e53b4c23f07adac1c\.1920x1080\.jpg?t=1725031838, https://shared\.akamai\.steamstatic\.com/store\_item\_assets/steam/apps/781480/ss\_28fa1fa6571e05cf8e4ce90c6b7860ece98f3813\.1920x1080\.jpg?t=1725031838

- Price: 999 minor units USD; discount 0%

- Price country: US

## Observed metrics

- Current players: 6

- Steam review count: 682

- Steam positive reviews: 496

- Steam negative reviews: 186

- Steam positive percentage: 72.72727272727273%

- Summer DB rating: No native votes

Review filters: \{"language":"all","review\_type":"all","purchase\_type":"all","filter\_offtopic\_activity":0\}

## Player history

[Seven-day chart data as Markdown](/api/v1/entities/0f60bd2f-8f0e-4efb-b7b0-3ed00f45a267/player-metrics?days=7&format=markdown) · [JSON](/api/v1/entities/0f60bd2f-8f0e-4efb-b7b0-3ed00f45a267/player-metrics?days=7)

Chart values are hourly observed maxima. The sampled 24-hour peak and missing intervals carry explicit coverage; history before collection is unknown.

## Sources and freshness

- Catalog membership: store\_catalog

- Catalog observed: 2026\-09\-28T16:58:32\.455488\+00:00

- Details observed: 2026\-09\-23T08:08:20\.920036\+00:00

- Player count observed: 2026\-09\-23T08:08:22\.223589\+00:00

- Reviews observed: 2026\-09\-23T08:08:21\.986249\+00:00

Full provenance: \{"urls":\{"price":"https://store\.steampowered\.com/app/781480/","catalog":"https://api\.steampowered\.com/IStoreService/GetAppList/v1/","details":"https://store\.steampowered\.com/app/781480/","players":"https://api\.steampowered\.com/ISteamUserStats/GetNumberOfCurrentPlayers/v1/?appid=781480","reviews":"https://store\.steampowered\.com/appreviews/781480"\},"price":"2026\-09\-23T08:08:20\.920036\+00:00","source":"steam","catalog":"2026\-09\-28T16:58:32\.455488\+00:00","country":"US","details":"2026\-09\-23T08:08:20\.920036\+00:00","players":"2026\-09\-23T08:08:22\.223589\+00:00","reviews":"2026\-09\-23T08:08:21\.986249\+00:00","language":"en","editorial":null,"membership":"store\_catalog","observations":\{"price":"8b6470c9\-d05b\-40fa\-8e87\-67fb84d5bf0f","catalog":"0464d7cd\-436e\-4589\-84ea\-0bf6be24e3e6","details":"6576b8b5\-554e\-45d9\-bf18\-c502fc772f37","players":"d30b1ff2\-24bd\-4618\-8c8f\-89bbe909433c","reviews":"b0abd822\-db7f\-47fd\-9dec\-00de9a506d25"\},"reviewFilters":\{"language":"all","review\_type":"all","purchase\_type":"all","filter\_offtopic\_activity":0\}\}

Native rating methodology: \{"count":0,"average":null,"entityId":"0f60bd2f\-8f0e\-4efb\-b7b0\-3ed00f45a267","revision":0,"observedAt":null,"methodology":"arithmetic\-v1","distribution":\[0,0,0,0,0,0,0,0,0,0\]\}

Steam reviews are not Summer DB votes. Missing data is not zero. Player counts are observations, not historical peaks. A supplemental record does not establish that a game was delisted.

[Steam store](https://store.steampowered.com/app/781480/) · [JSON](/api/v1/games/0f60bd2f-8f0e-4efb-b7b0-3ed00f45a267)