{"game":{"entityId":"0f60bd2f-8f0e-4efb-b7b0-3ed00f45a267","steamAppId":781480,"appId":781480,"name":"Tech Support: Error Unknown","type":"game","description":"“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”    Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.    While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? Key features    Engage customers and colleagues through a novel procedural dialogue system    Choose how to approach each situation in a sandbox computer environment    Decide who to side with and unlock new gameplay     Discover more than 20 major and minor endings    Mouse-only controls make the game accessible for all","shortDescription":"Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?","headerImage":"https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/header.jpg?t=1725031838","genres":["Adventure","Casual","Indie","Simulation"],"categories":["Single-player","Steam Achievements","Steam Trading Cards","Steam Cloud","Family Sharing"],"platforms":["windows","mac","linux"],"developers":["Dragon Slumber"],"publishers":["Iceberg Interactive"],"releaseDate":"Feb 27, 2019","availability":"unknown","profileId":"steam-us-en-all-v1","price":{"amount":999,"currency":"USD","discountPercent":0},"summerGameId":null,"descriptionReference":null,"languages":"English, German, Simplified Chinese","priceCountry":"US","isFree":false,"comingSoon":false,"parentAppId":null,"metrics":{"currentPlayers":6,"reviewCount":682,"positivePercent":72.72727272727273},"summerRating":{"count":0,"average":null,"entityId":"0f60bd2f-8f0e-4efb-b7b0-3ed00f45a267","revision":0,"observedAt":null,"methodology":"arithmetic-v1","distribution":[0,0,0,0,0,0,0,0,0,0]},"screenshots":["https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_c14ccbc42dc79f1e5b8e3e95ba8c15e1b91f039a.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_03cc4a4edbe1cb3dfadeaa2336b6494658b4f67c.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_374a82b8042722469e57c0930711a6a74031bf8a.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_54fe148c48bd0bb92382c306de5124c7a7e0aefe.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_8579789fd45a67aac225c4ac6605ed9843563e78.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_73ea4f20fcbcb6aacd12597e53b4c23f07adac1c.1920x1080.jpg?t=1725031838","https://shared.akamai.steamstatic.com/store_item_assets/steam/apps/781480/ss_28fa1fa6571e05cf8e4ce90c6b7860ece98f3813.1920x1080.jpg?t=1725031838"],"website":null,"steamReview":{"positive":496,"negative":186,"total":682,"filters":{"language":"all","review_type":"all","purchase_type":"all","filter_offtopic_activity":0}},"provenance":{"urls":{"price":"https://store.steampowered.com/app/781480/","catalog":"https://api.steampowered.com/IStoreService/GetAppList/v1/","details":"https://store.steampowered.com/app/781480/","players":"https://api.steampowered.com/ISteamUserStats/GetNumberOfCurrentPlayers/v1/?appid=781480","reviews":"https://store.steampowered.com/appreviews/781480"},"price":"2026-09-23T08:08:20.920036+00:00","source":"steam","catalog":"2026-09-28T16:58:32.455488+00:00","country":"US","details":"2026-09-23T08:08:20.920036+00:00","players":"2026-09-23T08:08:22.223589+00:00","reviews":"2026-09-23T08:08:21.986249+00:00","language":"en","editorial":null,"membership":"store_catalog","observations":{"price":"8b6470c9-d05b-40fa-8e87-67fb84d5bf0f","catalog":"0464d7cd-436e-4589-84ea-0bf6be24e3e6","details":"6576b8b5-554e-45d9-bf18-c502fc772f37","players":"d30b1ff2-24bd-4618-8c8f-89bbe909433c","reviews":"b0abd822-db7f-47fd-9dec-00de9a506d25"},"reviewFilters":{"language":"all","review_type":"all","purchase_type":"all","filter_offtopic_activity":0}}},"snapshot":{"import":{"stream":"snapshot-f9c2ac0248ae169c19e4021617ee4c9871224bd161869446","revision":2519,"acceptedAt":"2026-09-28T21:50:13.391763+00:00","checkpoint":{"next":251858,"complete":true,"generation":"f9c2ac0248ae169c19e4021617ee4c9871224bd161869446341c3a6b26ef403c","manifestSHA256":"571a236ca8ece5a4994e0e056a303cc8502e3800a0f13f6e3ff1833d06e32937"}},"country":"US","complete":true,"coverage":{"total":251927,"nativeCount":0,"playerCount":39613,"reviewCount":64002,"enrichedCount":64002,"nativeRatedCount":0,"supplementalCount":8,"sourceCatalogCount":251919},"language":"en","revision":"5eb33ab08c10e233ae910e5fa6d60425dbe92aa95b542e0524e77b7f86b111b5","profileId":"steam-us-en-all-v1","reviewFilters":{"language":"all","review_type":"all","purchase_type":"all","filter_offtopic_activity":0},"projectionReady":true,"source":"Summer DB","mode":"api","fetchedAt":"2026-09-28T21:50:13.391763+00:00","catalogCount":251927,"enrichedCount":64002,"playersCount":39613,"reviewsCount":64002}}